Your Privacy Matters to Be a Research Hero
We are committed to protecting the personal and health-related information you share with us when you visit our website, complete an online form, or express interest in clinical research opportunities.
1. Introduction
Welcome to Be a Research Hero, a clinical research awareness and participant education platform associated with Clinical Trial Network. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, submit an eligibility form, communicate with our team, or express interest in participating in a clinical research study.
By using this website, you agree to the practices described in this Privacy Policy. This page is intended to help you understand how your information may be handled in a clear and transparent way.
2. Information We Collect
We may collect information that you voluntarily provide to us, as well as limited technical information collected when you use our website.
Personal Information
- Name
- Email address
- Phone number, if provided
- City, state, or general location
- Basic demographic information, if requested for screening
Health-Related Information
- Medical history relevant to research screening
- Current health status or condition information
- Information related to possible clinical trial eligibility
- Health details you choose to submit through our forms
Technical Information
- IP address
- Device type
- Browser type
- Website usage information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information you provide to support research awareness, communication, and eligibility review. We may use your information for the following purposes:
- To determine whether you may be eligible for a clinical research opportunity.
- To communicate with you regarding your research interest or possible study participation.
- To respond to questions, form submissions, or follow-up requests.
- To comply with legal, regulatory, ethical, and clinical research requirements.
- To improve our website, communication process, and participant education resources.
4. SMS Consent & Communication Privacy
If you choose to provide SMS consent, your phone number may be used to send research-related text messages. Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.
Types of SMS Messages
If you consent to receive text messages from Clinical Trial Network or Be a Research Hero, you may receive messages related to:
- Appointment confirmations or reminders
- Follow-up messages
- Research interest or eligibility-related communication
Message Frequency
You may receive up to 3 SMS messages per week related to appointment confirmations, reminders, or follow-ups.
Potential Messaging Fees
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary for domestic or international messaging.
Opt-In Methods
- Verbally during a conversation with our team
- By submitting an online form
- By completing a paper form
Opt-Out Method
You can opt out of SMS messages at any time by replying STOP to any message you receive. You may also contact us directly at info@ctntexas.com to request removal from our messaging list.
Help & Support
If you need assistance, you may reply HELP to an SMS message or contact us at info@ctntexas.com.
If you do not wish to receive SMS messages, you may choose not to select the SMS consent option on our forms.
5. How We Protect Your Data
We take privacy and data protection seriously. We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information.
- Secure data handling practices
- Access controls and authentication where appropriate
- Limited access to sensitive information
- HIPAA-aware privacy and security practices for health-related data
- Security measures designed to reduce unauthorized access, use, or disclosure
6. Sharing Your Information
We do not sell your personal information. We do not share your personal information for third-party marketing purposes. However, we may share information when necessary for research, operational, legal, or regulatory purposes.
- Research sponsors, clinical research staff, or healthcare providers when required for study-related review.
- Regulatory authorities, Institutional Review Boards, or similar oversight bodies when legally or ethically required.
- Service providers who support secure data storage, communication, website hosting, or operational processing.
7. Your Rights as a Participant or Website Visitor
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:
- Requesting access to personal information we maintain about you.
- Requesting correction of inaccurate or incomplete information.
- Withdrawing consent from future communication or research-related contact.
- Requesting deletion of information, subject to legal, ethical, research, and regulatory obligations.
If you are a California resident, you may have additional rights under the CCPA/CPRA, such as the right to know what personal information is collected, request deletion, and opt out of certain types of data sharing.
8. Cookies & Tracking Technologies
We may use cookies and similar technologies to support website functionality, improve user experience, and understand how visitors interact with our website. You can adjust your browser settings to manage, block, or delete cookies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your information, please contact us: